Frequently Asked Questions
Everything you need to know about PerTutor AI before getting started
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Getting Started
PerTutor AI is an innovative educational platform that allows organizations to create customizable AI tutors. These AI agents can teach specific subjects using uploaded materials and provide interactive, personalized learning experiences through text and voice conversations.
Educators upload teaching materials (PDFs, documents) and configure AI agents with specific prompts and personalities. Students then interact with these AI tutors through conversational lessons, receiving personalized instruction, explanations, and assessments tailored to their learning needs.
PerTutor AI is designed for educational institutions, corporate training departments, tutoring centers, and any organization looking to provide scalable, personalized learning experiences. Individual educators can also create and share their AI tutors.
No technical skills are required! Our platform is designed to be user-friendly. Educators simply upload their materials and write instructions in plain language. Students interact through natural conversations, just like chatting with a human tutor.
Features & Capabilities
Unlike generic AI chatbots, PerTutor AI agents are specialized tutors trained on your specific educational materials. They provide structured learning paths, track progress, generate Bloom's Taxonomy-based assessments, and maintain consistent teaching approaches aligned with your curriculum. Plus, our Agent Builder with template library and marketplace sharing makes creating powerful tutors accessible to all educators.
Yes! Organizations can enable voice features, allowing students to have natural spoken conversations with AI tutors. This is particularly beneficial for language learning, accessibility, and creating more engaging learning experiences.
AI tutors can teach virtually any subject where you have teaching materials. Common uses include academic subjects (math, science, history), language learning, professional skills, compliance training, and specialized technical topics.
The platform automatically generates quizzes based on your materials using Bloom's Taxonomy levels. This ensures comprehensive assessment from basic recall to complex analysis and evaluation, with immediate feedback and explanations.
Organizations & Teams
An organization is your team's private workspace where you manage AI tutors, invite members, and track learning activities. Each organization has its own agents, students, and settings, ensuring data privacy and customization.
There's no hard limit on organization size. You can invite individual users or use our bulk import feature to add hundreds of students at once via CSV/Excel files. The platform scales to accommodate institutions of any size.
Organization admins can upload CSV or Excel files containing user information (email, name, role) to invite multiple users simultaneously. The system validates the data, processes invitations in the background, and provides detailed progress tracking and error reporting. Perfect for institutions onboarding entire classes or departments.
There are four roles: Students (take lessons), Educators (create AI agents), Admins (manage members and settings), and Owners (full organization control). Each role has appropriate permissions for their responsibilities.
Yes! Users can be members of multiple organizations with different roles in each. For example, someone might be a student in one organization and an educator in another. Easy switching between organizations is built into the platform.
AI Agents & Learning
Creating AI agents is simple with our intuitive Agent Builder. Educators upload teaching materials (PDFs, documents), choose from pre-built prompt templates (Socratic, Step-by-Step, Encouraging Coach, etc.) or write custom prompts, create AI-generated avatars, and publish. The unified sidebar navigation makes it easy to configure all aspects of your agent.
No, AI agents only use the materials you upload. This ensures accurate, curriculum-aligned responses and prevents misinformation. Agents cite specific sections from your materials when answering questions.
Guided learning paths are structured curricula automatically generated from your materials. They break down content into logical sessions with clear progression, perfect for comprehensive courses or systematic skill building.
Each lesson has a 60-minute time limit to maintain focus and prevent fatigue. However, lessons can be paused and resumed anytime, and students can take unlimited lessons with the same agent.
Privacy & Security
Yes, absolutely. Each organization's data is completely isolated. Your AI agents, materials, student conversations, and analytics are private to your organization and never shared with others.
We implement industry-standard security measures including encryption, secure authentication, and regular security audits. Student conversations and progress data are only accessible to authorized members of your organization.
Yes! Agent visibility is fully controlled by creators. Agents can be private (organization only) or public (available in the marketplace for other educators to discover and import). Our marketplace allows you to share exceptional AI tutors with the broader educational community while maintaining complete control over your content.
No, your conversations and materials are not used to train AI models. The AI agents use your uploaded materials to provide responses, but this data remains private to your organization.
Pricing & Plans
PerTutor AI offers flexible pricing plans based on organization size and features needed. Contact our sales team for custom pricing. Educational institutions may qualify for special discounts.
Yes! We offer a free trial so you can experience the platform's capabilities. Create your organization, upload materials, and see how AI tutors can transform your educational delivery.
Basic features like creating agents and conducting lessons are available to all. Premium features include voice conversations, advanced analytics, bulk user management, and priority support.
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences in pricing.
Marketplace & Sharing
The marketplace is a community hub where educators can discover and share AI tutors. Published agents can be made public, allowing other organizations to find and import them. This creates a collaborative ecosystem where exceptional teaching approaches are shared across institutions.
When publishing your agent, simply change its visibility from 'Organization' to 'Public' in the agent settings. Your agent will then appear in the marketplace with search and filtering options, making it discoverable by other educators worldwide.
Absolutely! Browse the marketplace to find agents that match your teaching needs. You can filter by subject, education level, and search by keywords. When you find a suitable agent, simply click 'Import' to add it to your organization where you can customize it further.
Yes, you maintain full ownership and control. Making an agent public simply allows others to see and import a copy. Your original agent remains in your organization, and you can revoke public access at any time. Imported agents become independent copies in the recipient's organization.
Technical Requirements
PerTutor AI works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, especially with voice features, we recommend using the latest version of Chrome or Edge.
Yes! The platform is fully responsive and works on smartphones and tablets. Voice features are also supported on mobile devices, making learning possible anywhere, anytime.
Currently, we support PDF files, Microsoft Word documents (DOCX), plain text files, and Markdown files. Files should be under 50MB each. We're constantly working to support additional formats.
Yes, PerTutor AI requires an internet connection as it's a cloud-based platform. However, the connection doesn't need to be particularly fast - standard broadband or 4G mobile connections work well.
Support & Resources
We offer multiple support channels: comprehensive in-app documentation, email support at [email protected], and priority support for premium organizations. Our team is committed to helping you succeed.
Yes! Once you sign up, you'll have access to detailed help documentation, video tutorials, best practice guides, and sample AI agents to help you get started quickly.
Absolutely! We love hearing from our users. You can submit feature requests through our support channels. We regularly review requests and prioritize developments based on user needs.
We're building a community where educators can share best practices, agent templates, and teaching strategies. Premium organizations get early access to community features and exclusive resources.
Still Have Questions?
Our team is here to help you get started with PerTutor AI
Why Choose PerTutor AI?
AI-Powered Learning
Personalized tutoring powered by advanced AI technology
Scalable Platform
Support unlimited students with consistent quality
Secure & Private
Your data and content remain completely private
Track Progress
Detailed analytics and progress tracking for all learners